TillyandPearl Privacy Statement and our use of Cookies
Confidentiality and Security
Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.
We will not sell, use or otherwise disclose, any information we hold about you to any third parties unless you have provided us with your consent to do so. However, if we are requested to provide your details to the police or any other regulatory authority we are entitled to do so.
You have the right to ask for a copy of your personal information held by us. If you would like to see this or have any questions about this privacy policy, or the use of your personal information please write to us at
TillyandPearl, 8 Naishes Avenue, Peasedown St. John, Bath
Our use of cookies
We use cookies to simplify the shopping processes and we also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. Refusal of a cookie will prevent you from using the TillyandPearl website. You can change your Internet Settings to 'enable cookies' in order to use the site.
Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We know that some people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (Microsoft internet explorer or Netscape navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - those files are stored as part of your internet browser.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
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recognising that you may already have given a username and password so you don’t need to do it for every web page requested
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measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
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analysing anonymised data to help us understand how people interact with govt services so we can make them better
Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies. For more information on how to disable cookies for different browsers please visit http://www.aboutcookies.org/Default.aspx?page=1
There are two types of cookie you may encounter when using www.TillyandPearl.co.uk:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies:
TillyandPearl uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.
ekm_USERNAME – Temporary cookie generated to test if cookies are enabled on the visitor’s browser.
ekm_pp_USERNAME – Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.
ekm_tmp_ORDERNUMBER – Stores a reference to the visitors order number after an order has been generated.
Third party cookies:
We use a number of suppliers who may also set cookies on their websites’ on its behalf. TillyandPearl does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Google Analytics:
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Facebook:
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Facebook Social Plugin – used when embedding Facebook content
Linking to another site from the TillyandPearl website
Our website contains links to other thirdy part sites. We are not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the TillyandPearl website and we encourage you to read the privacy statements on other websites you visit.
Changes to this policy:
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at www.tillyandpearl.co.uk/privacy. If we make a change to this policy we will ensure that our website is updated prior to any changes being made. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Effective: May 29, 2012
